HTX Tunnels Privacy Policy

Last updated: January 12, 2026

This Privacy Policy explains how HTX Tunnels ("we", "us", or "our") collects, uses, and shares information when you use our website, mobile app, and related services (the "Services"). By using the Services, you agree to this Policy.

Information We Collect

Account information. If you create an account, we collect your name, email address, and profile details you provide (such as photo or phone).

Location data. With your permission, we collect precise location to display your position, route you through the tunnels, and provide location-based features. You can disable location access in your device settings.

Device motion and orientation data. If you enable enhanced GPS, we access motion sensors (e.g., accelerometer and compass) to improve underground positioning. We do not intentionally store raw sensor readings on our servers.

Usage and diagnostics. We collect information about how you use the Services, such as pages viewed, searches, and interactions. If analytics are enabled, this may include device and browser information.

Saved data. We store your preferences, favorites, or bookmarks associated with your account.

How We Use Information

Provide maps, routing, and tunnel navigation features.
Operate accounts, authentication, and preferences.
Improve data accuracy, search results, and user experience.
Monitor performance, debug issues, and maintain security.
Communicate with you about updates or support requests.

How We Share Information

We do not sell your personal information. We may share information with:

Service providers that help us operate the Services (e.g., hosting, analytics, authentication).
Map and infrastructure providers used to deliver map tiles and routing.
Legal or safety reasons if required to comply with law or protect users and the Services.

Third-Party Services

We use third-party services such as Firebase Authentication, Mapbox, and analytics providers. These providers may process data according to their own privacy policies.

Your Choices

Disable location or motion permissions in your device settings.
Update or delete your profile information in the app.
Request deletion of your account by contacting us.

Data Retention

We retain information as long as your account is active or as needed to provide the Services. We may keep certain records for legal, security, or operational reasons.

Children

The Services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Policy from time to time. We will update the "Last updated" date when changes are made.

Contact Us

Questions or requests? Email us at support@htxtunnels.com.